Customer Comments Feedback
We always appreciate your feedback of your experience on our website.
Whether you have placed an order with us, or you are just browsing why not give us some feedback.

Perhaps we can make the site easier for you to use, perhaps there's something that you don't particularly like or found difficult to use - If we don't know we can't do anything to put it right!! Of course if you like our website, or have placed an order in the past and would like others to hear about it, then we'd love to hear that as well.

Here's just a brief selection of comments from some of our customers...


We survey all our customers and visitors to our website, these are our current trends as at May 2014.
1) Customers that are satisfied or very satified with our website.
  95.90%
2) Customers that find our website easy or very easy to use. (+ 1.08% since June 2011)
  95.70%
3) Customers that would visit our website and buy from us again.
  88.70%
4) Customers that would recommend us to a friend.
  84.50%

July 2014
Easy to see what you want, good range and realistic prices for a city centre florist.                   
Karen, Derby

June 2014
I need you to know that my older sister said that the flowers were Absolutely Gorgeous. My sister text-ed to say that both she and her husband are Overwhelmed with the Beautiful Flower also the Get Well Balloon.Thank you so much for making the Beautiful Bouquet, which give my sister and her husband so much happiness. It means a lot.
Patricia, Canada

May 2014
[Service] was brilliant, delivered on time, and the recipient was absolutely delighted with her flowers.    
Patricia, Nottingham

April 2014
Been using you for years, fantastic service and lovely flowers                                                    
Darren, Winchester

March 2014
No improvements necessary !                                                                                                        
Stephen, Nottingham

February 2014
Your website is very easy to use                                                                                                     
Sara, Nottingham

February 2014
It was good that you stated the size option for the arrangements you had pictured - you website is well above average.
Dora, Australia

February 2014
have used Andersons for sending flowers to family in Nottingham for many years. Very satisfied with your service as are my family who receive the flowers !
Gareth, Canada

January 2014
The recipient was delighted with the flowers. I missed out the details for the card and received a telephone call to ask for my message to go on the card. Impressive. I have already recommended your service.
Judith, Nottingham

January 2014
Always very pleased with both the website and the service.                                                           
Grainee, Dublin

October 2013
Never been any where else [for my flowers] or will do.                                                           
Steven, Nottingham

September 2013
I haven't visited any other florists websites, I know I can rely on you for quality and service so I don't need to look around.
Alison, Northampton

September 2013
It was easy to navigate, easy to place my order, simple to use .... I googled "send chocolate Nottingham" and you were the first ones on the list.
Helga, Dublin

July 2013
I have been using Anderson's for a while now and have always found their service friendly and helpful. Their flower arrangements are beautiful and great value for money. The service and website are great, easy to navigate and the range of products is excellent.
Joanne, Nottingham

June 2013
[Your website is] very quick and easy to use.                                                                             ;     
Joanne, Nottingham

April 2013
I forgot to write a message and was promptly emailed to tell me this which I was very pleased, I received a thank you card from [the recipient] who received the flowers; she loved them.
Tim, Aylesbury

April 2013
A lot easier to use than other sites on the web and very accessible.                                      
Ian, Leicester

March 2013
The flowers were delivered with a well above average response from the recipient...... the site is excellent, even from an international customer.
Harry, Australia

March 2013
Booked on line but had need to contact store by phone. Friendly,helpful and efficient staff. Floral tribute was delivered to the funeral parlour and we were all very happy with the spray.
Derek, Nottingham

March 2013
Great website, very easy to navigate.                                                                                           
Sean, Nottingham

March 2013
Site very easy to use. Flowers were delivered with a well above average response from the recipient. Site is excellent.
Harry, Australia

March 2013
Thank you very much for all your efforts. Mum was really pleased. You really went out of your way to make sure that she received the basket despite all the obstacles.I really appreciate that you went that extra mile. On this occasion you went beyond customer service and provided something more, very special.
Joanna, Crete

March 2013
Searched under local florist as Interflora prices and options were not what I was looking for! Found the website clear and was able to choose the colour preference which I thought was a nice option to have on the website. The flowers were very nice, and customer service was good, as was the correspondence.
Steve, Nottingham

February 2013
[As an existing customer] good to get the initial email 2 weeks before - prompted me to use your site preferentially. Easy to navigate through the themed menus for Valentine's Day. Wife delighted by the Valentine's Day flowers.
Mark, Nottingham

January 2013
Easy to find way around - lots of choice - loved the extra ideas to put with flowers for special occasions. Was looking for a last minute 40th birthday present - found everything I needed! Looked at few local florists in Wollaton area on internet and your website and choice was far superior.
Julie, Leeds

December 2012
First time I had ordered flowers on line (had previously ordered many times by phone) Easy to do on line, quick, efficient and my Aunt/Uncle loved the flowers. I would use this service again. Thank you
Gareth, Canada

December 2012
I just want to let you know that I an very happy with the service you provided for me recently. My friends loved the flowers, the wine selection, the brandy and the chocolates and said it was an amazing hamper. Thank you very much for such a nice presentation. I'll be sure to use your service again.
Tony, Ireland

November 2012
The website was very easy to use. It had good pictures to show the styles of bouquets available.
Ian, Telford

November 2012
Website ultra easy to use! nice and colourful and really easy to find what i wanted. I definately use this site again, so easy with a small baby and flowers to order! Flowers arrived within a few hours delivered by a very friendly man and were gorgeous! Thank you
Michelle, Nottingham

October 2012
I have used a few [florists] in the Long Eaton & Stapleford area but none as good as Andersons. Debbie, New South Wales, Australia

September 2012
Very good service!                                                                                                                      
Anthony, Nottingham

August 2012
Just received this text from my boyf's Mum - "Thank you so much for the flowers and wine, they have just been delivered and are beautiful" Another happy customer :-D
Heidi, Isle of Man, via Facebook

August 2012
There was a problem with [my order] and the staff called me on the phone to sort it out making sure they were able to deliver my order. That was excellent customer service. Thank You.
Carole, Horsham

August 2012
I always try to find a local florist to the person receiving the gift - have been let down by average flowers from the big names and they are not cheap either. The recipient loved her flowers [from you].
Sarah, Chesham

August 2012
I have used your website before and found it very user friendly. I especially liked the sections and groups the selections were split into. It made it easier to shop for what I wanted. Don't change too much, I think you have a great establishment and it would be a shame to take the originality away from it.
Mark, Nottingham

August 2012
I googled for florists in Nottingham and some of the florists were very difficult to deal with via the Internet. Your website was a dream to navigate at a time when l was stressed and soooooooooooo far away. I really appreciated your services. I would definitely use your services again. My sister-in-law sent me a photo of the flowers and they were exactly as described. Thank you.
Gail, Victoria, Australia

August 2012
What FANTASTIC service - ordered at 9.25 am and delivered by 11.00 am. Great products, masses of choice and made my brother and sister-in-laws day ! - Loved the red, amber, green banners that give delivery options available.
Gail, Bristol

July 2012
You compare very well too all the other options in fact I would say your service is exceptional and your website pretty clear and simple to use.
Susan, Pasadena, USA

June 2012
Also have to say that the flowers hubster ordered from @AndersonsNottm were beautiful and made me so happy yesterday :)
@GemWFavours, via Twitter

April 2012
I have used your site several times to send flowers to a friend in Nottingham from Wales, the service is excellent. Your staff are efficient, polite and welcoming each time I place an order and the flowers and gifts are always perfect. Having been fortunate enough to find your company I would not use anyone else.
Justin, Wales

April 2012
Website is well laid out - also had the pleasure of speaking to your staff in the shop........always lovely. If ever I buy flowers, it's from you.
Ben, Nottingham

March 2012
The floral tribute you sent for a funeral I had to attend was absolutely beautiful. Everything looked so fresh and the colours were beautiful. I was very satisfied with it.
Jean, Norfolk

March 2012
Simple - no fuss and very easy to use. Felt confident ordering from it and I usually order flowers over the phone.
Jeannie, Buckinghamshirem

March 2012
Customer Support: Well Above Average:I forgot to put the name of the recipient and was contacted by email and was able to rectify my mistake in good time.
Linda, Nottingham

March 2012
I looked through quite a few websites before coming accross yours and was very impressed with the prices and layout which made things easy.
Tracey, Anon

March 2012
Excellent service, [you] even rang me up to ensure I had the correct type of flowers for the occasion! Will definitely use them again.
Surekha, Nottingham

February 2012
Thank you very much for handling the above order so well. Our friends were delighted with the basket of flowers. It's always a little bit of a leap of faith when one purchases over the Internet and particularly when the order is placed in another country. You folks exceeded our expectations - thank you very much!!
Peter, Canada

January 2012
I like the easiness of your site and the quality of your goods never faulters - please strive to maintain this.
Julie, Nottingham

December 2011
[You] made my girlfriends weekend - Thank you. She was still smilling the day after her break
Jay, Yorkshire

December 2011
I just wish to express my deepest appreciation for your helpful service that made it possible to deliver my gift overnight with only a very vague destination provided. Thank you very much.
Siaw, Malaysia

December 2011
I am in Australia so was dependent on your website being clear and releavant as I had no local knowledge. I was extremely impressed with the website and my sister was delighted at the quality of the flowers and hampagne - well done !
Michael, Australia

November 2011
You have a very user-friendly site for someone that is ordering from outside of your country (Africa!) and your prices are certainly affordable and the flowers on offer look truly stunning!
Wendy, South Africa

November 2011
I had forgotten to include a greeting and the peoples address was incomplete. I was contacted by Andersons and I sent an email with the corrected data and they delivered the gift with all the right information and greeting. Many thanks for your efforts on my behalf. I can tell you that the recipients were delighted with the gift
John, California USA

November 2011
Easy to use and excellent results.                                                                               
Jean, Dorset

November 2011
I will not use Interflora again after having to complain.[very satisfied with your website]
Tracy, Hampshire

November 2011
I searched a few [other florists websites] .... but you were the only one to offer what I needed and your prices were very fair.
Lori, Canada

November 2011
Delighted with the prompt delivery. Thank you.                                                                               
Ann, Ireland

October 2011
The offer of a reduction in price and free delivery by not using Interflora or other third party was what made me buy direct [from you]. The delivery we requested was made to our office in Nottingham where a lot of flowers are delivered. Our reception remarked that they were the nicest flowers she had ever seen
Michelle, Nottingham

September 2011
Easy to use layout and very easy to find what your looking for....................                           
Daniel, Nottingham

August 2011
Very happy with the website and with the product !! Thank you very much!                     
Sandra, Essex

August 2011
You really are so kind as well as professional, the service you give is second to none ....... if ever we are back in Nottingham for a visit we will come and say hello to you all.
Helen, Western Australia

July 2011
My husband LOVED the arrangement and when I got to Nottingham I was able to see them as well. SO PRETTY!!!! and they lasted the entire week I was there.
JeanMarie, California

July 2011
You have a range of floral gifts which give a good idea of size, content and cost before commiting to an order.My mum-in-law lives in Nottingham. I don't see her much but I know she really loves flowers and she always remarks on how lovely yours are. So happiness all round!
Val, Sutton Coldfield

May 2011
The flowers arrived on date specified and were as described on website - Absolutely perfect.
Diane, Nottingham

May 2011
The site was very easy to use, it was bright and the choice of flowers was really good.
Michaela, Nottingham

April 2011
Please pass on your staff how lovely the floral tribute was that was sent for the funeral .. It far exceeded our expectations and was noticeably of a very high standard.
Patricia, Kent

March 2011
I would just like to say, we got a phone call to tell us, the flowers that were sent were beautiful and brightened the whole room,being in Australia we rely on the professionalism and honesty of a reputable florist like yourselves.
Helen, Australia

March 2011
I am VERY pleased with your service. You went above and beyond on the delivery to my mum on Mothers Day weekend....you guys were affordable on flowers and delivery, I knew what I was ordering and you didn't just drop the delivery at the door and run.
Jake, Texas USA

February 2011
My cousin was delighted with [the flowers] ...it brightened her birthday. Thank you                       
Shelia, Doncaster

February 2011
Everything is just awesome, thank you for your excellent service..                                 
Osman, Turkey

February 2011
The follow up of a query was excellently handled and the speed of the delivery was within hours of my order. The flowers were lovely.    
Karen, Loughborough

January 2011
Many [other florists were] not prepared to deliver the same day as you did..                    
Susan, Wigan

January 2011
The ease of use of your website was the main attraction as others were too difficult to navigate.                    
Greg, Ireland

January 2011
I used your company to send flowers to my sister ... on birth of first baby. i was delighted that you responded twice personally by email. My sister was delighted with quality of flowers and the bear.I found your website very user friendly.              
Roni, County Cork, Eire

January 2011
"The site is very user friendly...... you guys have a various products which is amazing                    
Shiraz, Kuwait

January 2011
"This was the easiest web site that I have ever used. It was easy to find what I wanted, easy to order and easy to pay - excellent.              
Eddie, Nr. Carlisle

January 2011
"I ordered my Roses Wine Balloon & Chocs for my Mother-in- Law she was absolutely delighted, and said the presentation & flowers were excellent ;             
Jacqueline, Kentucky USA

January 2011
"You seemed to be the only supplier that offered exactly what I wanted in an easy to find way!
Well laid out;             
Elizabeth, Nottingham

November 2010
"Excellent presentation of goods, and quick customer service response.            
David, Florida

November 2010
"The website overall is easy to use and done in a creative way so that it does not look very mechanical and rather looks warm.       
Bilal, Abu Dhabi

November 2010
"The delivery was earlier than expected and the quality of the roses was exceptional. My girlfriend (now fiance) was very very impressed and I would be forever grateful for making my proposal day so special. There were other florist in the Notthingham area but your website stood out.
Ernest, Canada

October 2010
"Good wine and was delivered on scheduled time.                                                             
Kumar, Delhi

October 2010
"Thank you for your very prompt service. The website was top of the search engines and easy to use.....my friend who's 40th birthday it was had a very pleasant surprise and was very happy with the gifts he received.
Jenny, Swansea

September 2010
"The gift was well presented and the order was delivered on the day requested.                     
Elaine, Lincolnshire

September 2010
"Your website is brilliant and easy to use! My girlfriend works in Nottingham and I in London so you were an amazing help
Aaron, Bishops Stortford

September 2010
"Thank you for your very prompt service. The website was top of the search engines and easy to use. ... my friend ....was very happy with the gifts he received.
Jenny, Swansea

September 2010
"Very professional - quick and straightforward to order - instant response."                                  
Jennifer, London

August 2010
"A very comprehensive and stunning choice of flowers. I particularly liked the facility to 'choose by colour', which is highly unusual and most helpful."
Gail, London

June 2010
"Found your site easy to use and my daughter loved her flowers which were excellent, have also used your shop which was great"
Mrs Douglas, Lincolnshire

May 2010
"I would say that your site was of significantly higher quality than most of the other local nottingham florists i checked before placing my order"
Neil, Lincolnshire

April 2010
"I received a bunch of flowers, chocolates and soft bear as a get well soon gift i deffinatly feel better, its made my day and all was perfect right down to them being delivered to my door, thankyou so much"
Anon, Nottingham

April 2010
"I could not be happier with your website....I couldn't make a choice, it all looked great! "
Lisa, Victoria, AUSTRALIA

April 2010
"Very good, love the price options and that the images are not the most expensive size ...."
Katie, London

March 2010
"I placed an order for Mother's Day and was very impressed that this was delivered on the day and that someone called to verify a change in order. very efficient service ...."
Catherine, Nottingham

March 2010
I chose you over other competitors because I felt you had the easiest website to use and the widest range of flower displays.
Alicia, Nottingham

March 2010
As i expected fresh and crisp flowers, presentation very good......................................................
Wayne, Nottingham

March 2010
The friend I sent the present to phoned later in the day to say how pleased she was with the gift. Very good service!
Jilly, Nottingham

January 2010
The Flowers were absolutely beautiful, my wife loved them. Service was great and flowers lasted well.
Dennis, Wollaton

December 2009
No glitches, extremely good value for money, you are local & order was delivered exactly as requested & was perfect, thanx
Di, Newark

December 2009
The flowers and the service were brilliant.........................................the web site was very easy to use.
David, Huntingdon

December 2009
Since I have been using your website I've never had any problems and you are always very helpful and respond very quickly - more than happy with the service and how efficient you are .....
Daniel, London

December 2009
The Flowers were absolutely beautiful, my wife loved them. Service was great and flowers lasted well.[web site] was very easy I would recommend to all
Dennis, Nottingham

December 2009
The quality of the flowers was excellent - much better than other services I have used. Delivery was prompt. I am very pleased with the service and will use it again.
Ann, London

December 2009
There were lots of lovely gift ideas. It was my first visit to your site and the delivery was very fast. I will visit again
Sam, Nottingham

November 2009
Love the choice and the fact you can order very last minute for next day delivery - brilliant!
Jenny, Cheltenham

November 2009
I have to say I am overwhelmed and extremely impressed with level of personal, customer service.
Phil, Nottingham

November 2009
I really never expected it [to be] so easy to buy flowers online ... you're the first web site I clicked on and you're going be the only one I'll ever use..
Mohamad, Kuwait

November 2009
Easy to use and fast.                                                                                                                     
Davide, Turin ITALY

October 2009
I couldn't get Interflora's website to take my order electronically - you made it very easy.                    
Patricia, Gloucestershire

October 2009
I do a lot of shopping online and if I hadn't liked your website I wouldn't have ordered from you. Plus, I live in Canada and I wanted a local Nottingham florist to deliver important birthday flowers to my aunt (My aunt said the flowers were beautiful!)
Maureen, Ontario CANADA

October 2009
I found [your website] very easy and straightforward to use - couldn't fault it. I ordered at 6pm Thursday and order was delivered next day. Brilliant!
Julia, Nottingham

September 2009
Great site. Was looking for local delivery .. and good choice of bouquets. After a quick search was clear your site met my criteria. Whole process easy and quickly completed, was impressed.
Angela, Milton Keynes

September 2009
Extensive website – very easy to use.
Telephoned also for advice on flower type for gift – spoke to Katherine, very helpful and efficient.
Helen, West Midlands

September 2009
I ordered these flowers on Saturday for delivery on Monday.......thank you for being prompt in delivery, delivering what and when you advertised and providing very good quality.
Stephen, Nottingham

August 2009
As good as it gets !
The flowers were delivered properly and in good condition...Thank you for your excellent service!
Maurice, Chelmsford

July 2009
Just to let you know that I ordered flowers from Australia to deliver to my sister ..... and she said they were just beautiful. Thanks heaps for the prompt delivery and great website, will definately use again.
Lisa, Australia

July 2009
Just a note to let you know I thought the service was very good ..... the gift was received in good time and as expected
Christopher, London

June 2009
First time I have ordered flowers online – cracking service, really impressed.                          
Alex, Nottingham

June 2009
Just keep doing a great job.......my girlfriend said that the flowers she received were "the best, most amazing flowers ever!"
Adam, London

March 2009
I just finished my 2nd order online, I find it a good site. Easy, specific, good information, and variety. Thanks.
Scott, Texas USA

December 2008
I appreciate you taking the time to ensure that they arrived to the correct location ~wonderful customer service.
Beryl, Michigan USA

October 2008
Ordering from your website was really easy ...The online chat was very efficient, especially since I'm ordering from California.
Mike, Santa Rosa, California USA

Welcome
Welcome to the online home of Nottingham's leading florist Anderson's of Nottingham.

We are able to deliver Flowers, Champagne and Gifts on the Same Day within our local Nottingham Delivery area.
and offer a "3 hour" Same Day "Express Delivery Service" for those last minute orders!

Feel free to wander around the site, if you do encounter any problems use our LiveHelp facility and "chat" online.

Contemporary Collection
Have a look at our new stunning Contemporary Collection. We have a range of cool, modern designs suitable for the trendiest pad or even business reception. You could also add an little extra gift, such as a scrummy box of chocolates or a bottle of wine or Champagne, we have a range of other gifts that you can add.

Click here to take a look!

'Florists Choice' Collection
Why not have a look at our Florist Choice collection. Florists Choice is a range of floral designs made just for you - just decide on the design and colour, and we'll do the rest.

Click here to take a look at our Florists Choice collection.

Other Gift Ideas
Have you seen our range of gift ideas? Our Luxury Gift Basket is very popular, with options of either wine or Champagne, with a delicious box of chocolates and a seasonal plant.

Or we have a range of chocolate gifts,balloons, soft toys, and lots more. You can even Mix and Match for a really personal gift.

Click here to take a look at our gift collection.

Special Offers
Special Offer
20% off our Luxury Wine Gift Basket

15% off Signature Range

Just Because Range now available

Spend over £35.00 and get 10% off

Order Direct with us and save over 20%
Features
Click&Collect - Order online collect in store

Introducing our Customer Loyalty Scheme - flowersplus+

New Range of Champagnes & Wine available

New Delivery Options

Florists Choice

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Flowers by Courier - Revealed!

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florists in nottingham, nottingham florist, florists nottingham, flower delivery nottingham, nottingham florists, flowers delivered nottingham, gift delivery nottingham. Nottingham's Leading Florist and Flower Delivery Experts, We deliver Flowers, Champagne, Chocolates, Soft Toys and Gifts in and around the Nottingham area.
Special selection of products available to order online 24 hours a day.

Delivering flower across the Nottingham area, including Adbolton, Arnold, Aslockton, Aspley, Attenborough, Awsworth, Baskersfield, Barton-in-Fabis, Basford, Bassingfield, Beechdale, Beeston, Bestwood Park, Bestwood Village, Bilborough, Bingham, Bobbers Mill, Bradmore, Bramcote, Breaston, Broxtowe, Bulwell, Burton Joyce, Bulcote, Bunny, Calverton, Caythorpe, Carlton, Carrington, Chilwell, Cinderhill, Nottingham City Hospital, Clifton, Clifton Village, Clipston-on-the-Wolds, Colwick, Cossall, Cotgrave, Cropwell Bishop, Cropwell Butler, Dale Abbey, Daybrook, Draycott, Dunkirk, East Bridgford, Eastwood, Edwalton, Elton, Edwalton Park, Epperstone, Forest Fields, Gamston, Gedling, Giltbrook, Gonalstone, Gotham, Granby, Gunthorpe, Heathfield, Hempshill Hall, Heronridge, Highbury, Holme Pierrepont, Hucknall, Hyson Green, Ilkeston,
Keyworth, Kirk Hallam, Kimberley, Lambley, Lowdham, Linby, Mapperley, Mapperley Park, Meadows, Netherfield, Newstead Abbey, Newton, Newthorpe,
Normanton-on-the-Wolds, Nuthall, Nottingham City Centre, Nottingham Hospitals, Nottingham Trent University, Nuthall, Orston, Oxton, Oxton Hill, Papplewick, The Park, The Park Hospital, Plumtree, Porchester, Queens Medical Centre, Radcliffe on Trent, Radford, Ratcliffe on Soar, Ravenshead, Redhill, Rise Park, Risley, Ruddington, Sandiacre, Sawley, Saxondale, Scarrington, St Anns, Shelford, Sherwood, Snapes Wood, Snienton, Stanton on the Wolds, Stapleford, Stockhill, Stoke Bardolph, Strelley, Sutton-cum-Granby, Thoroton, Thorneywood, Thrumpton, Tollerton, Top Valley, Toton, Trowell, University of Nottingham, Watnall, West Bridgford, Whatton, Whitemoor, Wilford, Wollaton, Woodthorpe, Woodborough,

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A. A. Anderson's of Nottingham Limited Reg Office:10 King Street, Nottingham NG1 2AS Registered in England:2105350 VAT Registration: GB 309 6441 56 
Tel:  0115 941 4392  Fax:  0115 950 6905  Email:  mail@nottinghamflorist.com
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